9/11 Memorial

The 9/11 Memorial is a place where you can learn about the terrible events of September 11th, 2001, and reflect on what it means to you - either as an American, or as an international visitor.

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Lonely Planet New York (Travel Guide)

A Place of Remembrance : Official Book of the National September 11 Memorial

9/11 Memorial: Tours & Tickets

Insider tips

When should I go?

The outdoors parts are probably best experienced when the city is not covered in snow. Summer is of course tourist season, so note that it will be more crowded then.

How should I behave?

Be as quiet and respectful as possible, as some visitors – including those who knew victims – will want to use it as a place to quietly reflect.

Can I bring children?

The exhibitions may not be appropriate for children under the age of 10 – especially if they are liable to make a lot of noise.

Good to know

When should I visit?

Open daily, 7:30AM to 9:00PM.

How to get there

The memorial is in Lower Manhattan and is easily reachable by foot from nearby hotels, or various subway stations.

Is it expensive?

The memorial is free to visit, but the museum carries an entrance fee.

Will I need a guide?

It will definitely help. Might be worth it to check out these best-selling tours.

What people are saying about 9/11 Memorial

★★★★★ A comprehensive, thoughtful presentation of 9/11

Visually easy to follow. Artifacts were not too crowded and many were viewed in context with photos. The parts showing the original building foundation were remarkable and do insightful.

★★★★★ What a great tour, if Jenn is your tour guide

A must do tour with a tour guide like Jenn ! With her knowledge and humor she made it a relaxed day, although you walked a lot, but time passed by so fast. And you got an absolutely wonderful impression of one of the most fascinating cities in this world. Two thumbs up ! Thanks and if I come back which I will, I'm gonna book this tour again with Jenn as my tour guide.

★★★★★ This tour is a definite must for anyone going to the 9/11 Memorial.

There should have been 6 people on the tour, but although my husband and I were the only ones that turned up, the tour still went ahead at the scheduled time. Our guide, Jon White, was extremely friendly and open to all questions that we asked. He gave us so much more information than we could ever have found out for ourselves, which included details about the whole World Trade Center site, not just the area where the twin towers once stood. We had a full 2 hours with Jon, and the tour finished at the One World Observatory. The views from the top of the tower were spectacular, made even better by the fact that it was a beatutiful, clear and sunny day.

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